
Whilst face to face counselling is currently the most popular and conventional medium of treatment, there are a number of factors that may mean that telephone counselling could be a good option for you.
Telephone counselling can offer individuals the same level of support and confidentiality as that of meeting face to face with a qualified counsellor or psychotherapist, but in addition can also offer suitable solutions to some of the difficulties associated with receiving treatment in a traditional therapeutic setting:
- Accessibility
- Affordability
- Housebound and/or disabled individuals.
- Carers who are unable to take a break from their responsibilities.
- Parents who can't afford childcare.
- Employee's who travel frequently or are too busy to commit to regular face to face appointments.
- People living in remote areas who are far from a therapist's office.
- Flexibility - A reduced crossover period between clients in combination with a series of additional factors often mean that these services can be offered at more flexible times than face to face counselling.
- With so many people now online on a daily basis, either for leisure or work - Internet counselling and telephone counselling are ideal alternative solutions to many of the obstacles that some individuals face when attempting to seek face to face counselling, and ultimately, they are methods which can be used to reach people who wouldn't get help any other way